In Every Stone, a Story.

In Every Garden, a Soul.

ISO 9001:2015 Certified

Privacy Policy

 

At Memories, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or engage with our landscaping services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, phone number, email address, billing and shipping addresses, payment details, and any other information you provide during purchases, inquiries, or service requests.

  • Non-Personal Information:
    Device type, browser type, IP address, cookies, browsing behavior, and other technical data that helps us improve user experience.

  • Transactional Information:
    Details about products or services you purchase, order history, and preferences.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Respond to inquiries, service requests, or complaints.

  • Improve our website, services, and customer experience.

  • Send order confirmations, updates, and relevant communication.

  • Provide promotional offers (only with your consent).

  • Maintain legal, regulatory, and security requirements.


3. Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share information with:

  • Service Providers: Payment gateways, delivery partners, IT support, and marketing platforms assisting us in business operations.

  • Legal Authorities: If required by law or to protect our rights, property, or safety.


4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance browsing, analyze site traffic, and improve functionality. You can disable cookies in your browser settings, but some features of the website may not work properly.


5. Data Security

We implement strict technical and organizational measures to protect your personal data against unauthorized access, misuse, alteration, or loss. However, no online transmission is 100% secure, and we cannot guarantee absolute security.


6. Your Rights

You have the right to:

  • Access, correct, or update your personal data.

  • Request deletion of your data (subject to legal or contractual obligations).

  • Opt out of marketing communications at any time.

  • Withdraw consent for data usage where applicable.

To exercise your rights, please contact us at:
📧 gm@memorystones.in


7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those external websites.


8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.


9. Updates to This Policy

We may update this Privacy Policy from time to time. 


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us:

Memories
📧 md@memorystones.in ; gm@memorystones.in
📞 9447588481 / 9447488185