In Every Stone, a Story.

In Every Garden, a Soul.

ISO 9001:2015 Certified

Terms & Conditions

 

At Memories ,These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. Please read them carefully.


1. General Use

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.

  • You agree not to use our site for unlawful purposes, infringe intellectual property, or engage in fraudulent activity.


2. Products & Services

  • We offer a wide range of landscaping products and services including natural stone, clay, sculptures, pebbles, fiber products, turnkey landscaping projects, and annual maintenance services (AMS).

  • Product images displayed on our website are for reference only; actual colors, textures, and sizes may vary slightly.


3. Orders & Payments

  • We accept payments through secure gateways listed on our website.

  • All prices are listed in INR and are inclusive/exclusive of applicable taxes (as specified).


4. Shipping & Delivery

  • Deliveries are made as per our Shipping & Delivery Policy.

  • Customers must provide accurate delivery details. We are not responsible for failed deliveries due to incorrect information.


5. Returns & Refunds

  • Returns, exchanges, and refunds are subject to our Refund & Returns Policy.

  • Customized or made-to-order products are non-refundable.


6. Intellectual Property

  • All website content including text, images, graphics, product descriptions, and logos belong to Memories – Landscaping Experts and are protected under copyright and trademark laws.

  • You may not reproduce, distribute, or use our content for commercial purposes without written permission.


7. Limitation of Liability

  • While we strive for accuracy, we do not guarantee that all information on our website is error-free.

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.


8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, products, or services offered by these external sites.


9. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of the courts in India


10. Updates to Terms

We may update these Terms & Conditions from time to time. Updated versions will be posted on this page with a revised effective date.


11. Contact Us

For any questions about these Terms, please contact:

Memories 
📧 md@memorystones.in ; gm@memorystones.in
📞 9447588481 / 9447488185